Frequently Asked Questions
Our orders will ship out from our California fulfillment center via USPS priority mail. Shipping cost will vary depending on the gift delivery destination.
Lark+Roo gift sets are typically processed within 1-3 business days. However, that time can be extended up to 1 week during peak shopping times. Please allow at least one week for delivery.
If you need your order to arrive by a specific date, please email us at firstname.lastname@example.org with your order number so we try best accommodate your needs. At this time, we do not ship internationally.
All of our gift sets are packaged in our custom keepsake boxes, with a Lark+Roo sleeve and finished with a beautiful ribbon. For shipped orders, the keepsake box will be enclosed in a shipping box with ample padding to ensure safe delivery.
If you are shipping the gift directly to the recipient and would like us to ship without the packing slip, please make sure to note this during the final page of check out.
Yes, a gift message can be placed in your gift set. When you are adding your gift set to your cart, select the gift message option, and write the message you want us to include during the final page of checkout.
The sky is the limit! Check out our custom page where you can mix and match your own gift set by adding gift boxes and products into your cart to create your own gift set. If you have additional ideas for customization, please contact us so we can help customize a gift set that is perfect for your gifting needs.
Yes! Please let us know how many gift sets you would like to purchase via the contact form. We will be in touch with a discount offer.
Because of the artisanal nature of the products and effort devoted to packaging, all sales are final. We take great pride in our gift sets and value your business. If we can make your experience better, please reach us at email@example.com.
Yes! We would love to work with your company. Please contact us so we can chat about how to partner with your company.
We'd love to hear from you! We pride ourselves on our customer service and satisfaction, product knowledge, and experience. You can contact us anytime with your questions at firstname.lastname@example.org